Bibliograph

The 5 essential people skills, how to assert yourself, listen to others, and resolve conflicts, Dale Carnegie Training

Type

Label

The 5 essential people skills, how to assert yourself, listen to others, and resolve conflicts, Dale Carnegie Training

Language

eng

Index

no index present

Literary Form

non fiction

Main title

The 5 essential people skills

Oclc number

310397802

Responsibility statement

Dale Carnegie Training

Sub title

how to assert yourself, listen to others, and resolve conflicts

Table Of Contents

An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation

resource.variantTitle

Five essential people skills

Classification